1.  Understanding and Caring For Stickley Furniture
2.  Stickley Fine Upholstery and Leather Questions
3.  Stickley Designer Rug Questions
4.  Miscellaneous Questions
5.  Contact Information
6.  Delivery Information
7.  Service Information
8.  View All


Q:  Why do my seat cushions sometimes make a crinkling sound when I sit on them?
A:  The crinkling noise from most luxury cushions is caused by the down-proof ticking material that is used to construct the cushion inserts. This is a very expensive, densely woven material designed to add body and support to the cushion, while preventing the feathers from poking through the surface. The characteristic sound is the ticking material flexing inside the cushion.

Q:  How often should I rotate the cushions on my upholstered furniture?
A:  Rotating means you flip the cushions over, and, on sofas with more than one cushion, you change their location (the right end cushion is flipped and moved to the left end of the sofa). Cushion rotation keeps the casing positioned properly on the cushion core, and also evens out the impact of frictional wear and sun exposure on the fabric. We recommend rotating loose cushions weekly or bi-weekly, depending on the amount of use the piece receives.

Q:  How should I care for my fabric or leather furniture?
A:  Fabric and leather care varies widely depending upon the fabric or leather characteristics. There are many products available for cleaning leather and upholstery, but what works on one item may ruin another, so please use caution. Always test products in an inconspicuous area before applying. If you have a specific care question about your Stickley Fine Upholstery or Leather furniture, please contact our craftspeople via email at care@stickley.com.
    Fabrics:  Regular vacuuming or light brushing will prevent the build-up of dust and grime which can damage the fabric over time. For specific stain removal, it may be necessary to contact a professional cleaner. Please do not machine wash Stickley fabric casings, but use a quality dry cleaner when cleaning is necessary. For furniture upholstered with fabric, Stickley indicates which of the four industry standard cleaning codes applies to the primary fabric on the furniture. The code is on a label affixed to every product, usually on the deck (beneath the seat cushions) or on the black cambric fabric on the bottom of the piece. This cleanability code will state whether the fabric is safe to clean with water (W), solvents (S), or both (W/S). Some fabrics have a code of X, which means clean with a brush or vacuum only.

    Leathers:  Regular vacuuming or dusting with a clean white cloth will prevent the build-up of dust and grime which can damage your leather furniture over time. Specific cleaning instructions vary widely depending upon the type of leather being treated. Your Stickley retailer can provide you with information regarding the type of leather on your furniture if you don't have that information. Blot (don't rub) spills as quickly as possible to avoid stains. It is advisable to contact a professional leather cleaner to remove most stains. Uncoated leathers, such as aniline, semi-aniline and nubuck, have surfaces which can readily absorb liquids and oils. Avoid using soaps or creams on these leathers. Coated leathers, such as pigmented leather, are more resilient, and can be cleaned occasionally with a slightly damp soft white cloth and mild soap. Always test the cleaning method on an inconspicuous location before cleaning the leather.

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