STICKLEY DESIGNER RUG QUESTIONS
Q: Do I need to have my Stickley rug cleaned every year?
A: No. Regular (weekly) vacuuming is the best care you can provide for your oriental rug. Vacuuming removes the dirt and grit that can sift down into the foundation of the rug and damage the fibers over time. Wet cleaning should only be done as needed, generally no more than every two or three years, and should be performed by a professional cleaning service that specializes in hand-knotted oriental rugs.
Stickley has introduced a new rug cleaning product called Stickley Rug Cleaning Solution, which is non-toxic to family and pets and easy to use for spot removal. Please contact your Stickley retailer for more information. Always test any cleaning product on an inconspicuous area before using, and follow manufacturer's instructions carefully. If you have a specific care question about your Stickley Designer Rug, please contact our craftspeople at firstname.lastname@example.org.
Q: Why is my Stickley rug "shedding"?
A: The wool used for our Tibetan rugs is from Tibetan Highland Sheep. The wool from these hardy animals can grow up to eight inches long. We feel this is the finest and longest lasting wool for our hand-knotted rugs. One of the characteristics of Tibetan rugs is a period of "shedding" when first used. This is a temporary process, and completely natural. Frequent vacuuming will help.